All Modules

Module 06

The Language of Trust

Words That Open Windows and Words That Close Them

Core Question

What if the words you choose are opening or closing the Trust Window without you knowing?

Overview

Every word you use either builds safety or triggers defense. This module teaches you the vocabulary of trust — and the phrases that shut the window instantly.

"The right word at the right time can open a window that has been shut for years."

— Steven Sisler

Learning Objectives

  • Identify words and phrases that close the Trust Window
  • Build a vocabulary of safety and openness
  • Master the three questions that keep the window open
  • Use storytelling as a trust-building tool

Key Concepts

Words That CloseVocabulary of SafetyThe Three QuestionsTrust-Based Storytelling
Module 5: The Power of PresenceModule 7: It's Not an Objection. It's a Clue.